Human Touch Certus Massage Chair
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!!!WARNING!!! Costco Certus massage chair deal.
Awesome chair overall, but rollers are totally uneven and makes clicking noises.
Contacted customer service and they said that after speaking to engineering, that this was totally normal (for a $8k chair)
This is a first run model with no refinements or bugs worked out so all be aware.
For authenticity, the serial number is K44210178
We're sorry to hear the chair you bought from Costco was defective or not up to your expectations. Thank you for the review.