We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price.
If you find another online store that offers a lower price than us within 6 months of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 6 months of your purchase date we will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 6 months from the date of your order, and if approved, we will process the credit accordingly.
Our 6 Month Low Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Low Price Guarantee.
- Promotions such as rebates, "buy one, get one free" and tradeshow offers are not eligible.
- Discontinued items are not eligible.
- The item must be in stock on the competitor's website.
- The competitor must be an online store, they may not have a retail location.
- The website cannot be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The 6 Month Low Price Guarantee includes the item price and the shipping charges, it excludes sales tax.
- The competitor must not be in violation of minimum advertised pricing.
- All Luraco & Ergotec products are excluded.
If you want to check if we can price match a product before you place your order, please click here.