★ Judge.me Reviews
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This chair gets your feet above your heart unlike most recliners. It's a good looking chair too. I love it!
The chair is very well made and provides a really nice massage. It's great looking, very quiet, and comfortable. Some of the upper back/shoulder actions are a bit on the "violent" side regardless of intensity settings and will take some getting used to; on certain massages it can feel like the chair is trying to eject you and launch you across the room. The touchscreen user interface is TERRIBLE; adjusting neck position almost never works, there is no way to cancel a massage in progress without shutting down the whole thing and starting over, touch sensitivity is unreliable, and it really takes away from an otherwise fantastic chair. It seems that the same touchscreen setup is similar or the same across the Cozzia family of brands so the UI issue is not exclusive to Ogawa. Also both on-screen and in the owners manual there are ZERO descriptions for the specifics of the various massages beyond the name and icon which is not very helpful and basically requires you to try every single variation and take notes. There also is no way to update the tablet with newer software which in 2024 is another huge failure. Overall a good product with a lot of room for improvement in the user interface.
Thank you Chris for your honest review, we apprecite it. Thank you for shopping with us!
I got the Svago ZGR chair in the color Snowfall. It is so soft and comfortable. The heat is nice to relieve back pain. When I turn on heat and massage I am ready for a nice nap. Very happy with my chair!
Thank you Patricia for your review and your business, we're glad you're enjoying your new Svago ZGR recliner!
Amazing! We love our chairs!
Thank you for shopping with us and we're happy you love your new Svago Newton zero gravity recliners!