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Product Tab Shipping Returns

Our goal is to keep the ordering process as simple as possible. Shipping times vary by supplier but are usually from 1-5 business days and delivery time varies between 5 -10 business days (white glove can take a week or so longer) if your product is in stock.


Order & Shipping Confirmation:

  • You will receive an order confirmation email as soon as you place your order. This means that we have pre-authorized your credit card for the purchase and have begun processing your order.
  • As soon as we receive your order, we reach out to our supplier to confirm that it is in stock and available for shipment.
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
  • Once your order has been shipped out of the warehouse you'll receive an email from us with your tracking information.


    To view our Shipping Policy click here.


    PrimeMassageChairs.com offers a 30-day return policy. 
    To view our Return Policy click here.