I had a zero gravity chair for the past 15 years and needed to replace it. I hated to spend the extra money for a Human Touch but it really is the Cadillac of all furniture. High quality leather and beautiful finished woodwork. Prime Massage Chairs was great to work with and their prices are by far the lowest on the internet. Their customer service is the best and easiest to work with. I will definitely use them in the future. Thank you!
Great service and happy first time discount buyer, On time delivery and everything in expected , thank you
I am enjoyimg this chair,however the right arm will not inflate and I had to call Titan not Prime massage for assistance. Called Titan and they had me to fix my chair by removing the arm and blowing in the valve to be sure it inflated. It did. However,the issue was it would not stay connected to hose. Titan had to send me a new inflation device that I had to install on the chair. The bright side is I was sent a massage gun for the inconvenience. Other than that this chair is worth the money. No regrets!!!
It is a good chair, gives good 4D massages. But it is extremely painful on many of the auto settings. Also the remote is very hard to use and not intuitive. TBH if I could do it all over I would purchase a different chair than this one. I did a ton of research and thought this one would be the best 4D for the money but I have to admit I am not really thrilled with the purchase.
I want get discount coupon if i buy one more
We went to a local hardware store and checked numerous chairs to find the right one. Not too tall, not too fluffy and not too skinny. The Ultra comfort UC 480 that we purchased from Prime Massage Chairs was just right and by visiting their website we got the just right price too!
Had my chair about 4 weeks. Not a day goes by without thanking myself for giving myself this wonderful machine. I NEVER thought I could have a big ugly massage chair in my living room. I bought the light colored one and it fine in my living room. I do not think you regret your purchase. I looked over a year before committing. I am a very happy customer. I also have a Ultra Confort chair and love that brand as well I,ve had two. My first Ultra comfort lasted 15 years when I bought the new one there were a couple of days before it came. I was so user to see the old one go. I had love it so much. It was a friend the nigght before it left. I was so sad. My new one blows the old out of the water.
This UC550 is the ultimate as is the service from Prime Massage Chairs. Ordered on Monday, delivered Friday. Received personal phone calls with special attention regarding order status. This recliner is a must for all in my age bracket – like 70’s plus. Just think, when I go to the nursing home my UC550 goes with me and my daughter can sleep over in my UltraComfort recliner. I get such good naps and night-time sleeping any time of the day. We in the 70-80’s don’t sleep straight through so we get out of bed and complete our night’s sleep in the UltraComfort. Don’t overlook the stuffing in the 3 pillows on the back which can be easily adjusted through the convenient zippers. I can get the exact fluffiness for rest and sleep. The price is as perfect as it can get. Before I found primemassagechairs.com, I had purchased a UC550 medium elsewhere for $500 more, which was even then a reduced price as listed on that .com site. Another reason I chose this UC550 is to avoid the over-stuffed arms, which make the chair wider while still getting the stuffed back. The 3 pillows is beneficial for the lumbar support. This chair is easy to get into the house following on curb delivery. Before bringing through the door, connect to electricity and lower the back. Easily slips through the door. This is great price, great chair, great service. I highly recommend as an investment for the age when hip and knee surgeries occur and home is away from home as the recliner moves with owner. Visitors can cat nap or sleep overnight.
bought 2 med chairs should have bought 1- med 1-larger
This is the second chair of the same model and style. Works well for our patient and he literally lives in this chair.
I purchased this chair for my husbands birthday. He had been asking for years to have a massage chair. He is so happy with this chair. The only feature that we feel is not perfect is the calf massage because it grips your legs so hard that it actually hurts. The only way that it’s tolerable is to turn off the air pads and decrease the intensity. The many massage features offer any number of massage types. The chair itself is beautiful. It’s a bit of a job to assemble but if you watch the video how-to that helps. There were no instructions to tell you which screws go to which part but it almost doesn’t matter. You do need two people to get it done. The real treat is when you get to sit in it! The sessions are about 20 minutes each. We usually go for three in a row! Sleep comes quickly after that. Our adult children come over just to get a daily massage! So happy with This purchase!
WE are really happy with the quality of our chair. Only wish that along with being a great lift chair, message and heat were available in this style... Ideally, a usb jack for recharging would be nice and something to think about in the future.
Over all, very nice chair, great people to work with.
I purchased one of these chairs 30 years ago because of my many back surgeries. It is still in great shape, but now my wife, with her bad back, is sitting in it!
Delivery took exactly three weeks as mentioned = a bit long but understandable.
My brother-in-law for whom I bought the chair has Parkinson's and lost two screws in the chair during installation from his tremors... not at all Brio's fault, but he found it demanding. Once fully set-up = Heaven! THANKS!
Luraco i7 Plus Medical Massage Chair
I own a Large Ultra Comfort Zero Gravity Lift Chair also. Both are comfortable however the Medium chair rubs between the seat cushion and the inside of the arms so that it makes a lot of noise every time the chair is in motion. This did not happen with the Large size chair.
UltraComfort UC550-JPT Petite Zero Gravity Lift Chair
We needed to maintain our chairs and the pads were getting very old/stained. The new pads did the trick and Prime Massage Chairs was a great company to work with. They guided us through the process and made sure we were satisfied.
Nice chair, great for larger people. Supportive & comfortable but leaves a very large footprint. Price was much better than what we found at furniture stores. Still an expensive recliner/lift chair, but the quality is worth it.
Excellent purchase! Customer support was exceptional.
Absolutely love it! I had purchased a Human Touch Zero Gravity Recliner over 20 years ago. It's still in great shape, but I really appreciate the power feature in this one plus the heated back is wonderful.
I’m enjoying my chair. It was bigger than I recalled, and is a bit overwhelming in my living area. My only complaint is the delivery time. It took at least two weeks longer than expected and I wasn’t aware I had to deal with three large cardboard boxes and construct the chair myself.
While the chair didn't ship out on time, I am really happy with the chair. So comfortable and stylish
I second guessed this purchase, up until the time it arrived. Will this chair be $3500 worth of comfort? Quality? Aesthetics? Or is will it be an over-hyped, ugly, hunk of regret sitting in my living room? Well, upon its arrival, I realized that my concerns were without merit, and, if you can afford the sticker price, I would not let any of the other concerns slow you down. It is, hands down, the most comfortable chair in my home. The quality is outstanding. The aesthetics, fantastic. It looks like an expensive piece of furniture. Which is exactly what you can expect its appearance to convey. Comparing it to another "normal" chair is like comparing a Rolls-Royce to a Toyota Corolla. The Corolla is dependable and will certainly get you where you're going, but they are not comparable automobiles. And this is not a comparable chair to your standard, run of the mill living room chair. It's really in a class of its own.
I purchased this at the same time as the chair, so I was able to install it when I put the chair together, but it definitely completed the luxurious look of an already beautiful piece of functional furniture.