This UC550 is the ultimate as is the service from Prime Massage Chairs. Ordered on Monday, delivered Friday. Received personal phone calls with special attention regarding order status. This recliner is a must for all in my age bracket – like 70’s plus. Just think, when I go to the nursing home my UC550 goes with me and my daughter can sleep over in my UltraComfort recliner. I get such good naps and night-time sleeping any time of the day. We in the 70-80’s don’t sleep straight through so we get out of bed and complete our night’s sleep in the UltraComfort. Don’t overlook the stuffing in the 3 pillows on the back which can be easily adjusted through the convenient zippers. I can get the exact fluffiness for rest and sleep. The price is as perfect as it can get. Before I found primemassagechairs.com, I had purchased a UC550 medium elsewhere for $500 more, which was even then a reduced price as listed on that .com site. Another reason I chose this UC550 is to avoid the over-stuffed arms, which make the chair wider while still getting the stuffed back. The 3 pillows is beneficial for the lumbar support. This chair is easy to get into the house following on curb delivery. Before bringing through the door, connect to electricity and lower the back. Easily slips through the door. This is great price, great chair, great service. I highly recommend as an investment for the age when hip and knee surgeries occur and home is away from home as the recliner moves with owner. Visitors can cat nap or sleep overnight.